Privacy policy
Privacy policy and Data usage
Opening a webiste will mean some automatic capture of data. Cookies help websites function, you will be asked to allow cookies. You can block these cookies and delete any installed from your browser settings.The types of cookies can be read below. If you do not know how to do this seek help from your browser company/supplier.
Data is governed by GDPR law. UK GDPR,the DPA (Data Protection Act) 2018, applies to the processing of UK residents’ personal data. Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) applies to residents of the EU.
The principles are to enable control about information about you and keeping this safe.
The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).
Everyone responsible for using personal data has to follow strict rules called ‘data protection principles’. They must make sure the information is:
- used fairly, lawfully and transparently
- used for specified, explicit purposes
- used in a way that is adequate, relevant and limited to only what is necessary • accurate and, where necessary, kept up to date
- kept for no longer than is necessary
- handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage
The type of personal information we collect
We currently collect and process the following information:
- This website will collect your equiry, data: name, email, phone number and request for an appointment.
IN addition the following information,
- a) IP address (automatically collected);
- b) Web browser type and version (automatically collected);
- c) Operating system (automatically collected);
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you to enable a further contact to be made by your chosen hospital to confirm a booking to be seen for professional medical advice.
We use the information that you have given us in order to
Use of Data
- a) For purposes of the Data Protection Act 1998, ICare4U Ltd is the “data controller”. b) We will retain any Data you submit for 2 weeks.
- c) Unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties not direclty involved in your subsequent direct delivery of your care. Facilities and hospitals you may visit have their own GDPR and privacy policies.
- d) All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.
- e) Data entered by you will stay within the limits of this website. No clinical data is captured, all personal medical records are kept within the secure systems of each hospital facility and are fully GDPR compliant.
We may share this information with Ramsay Health and Spire Health and on occasion with individual specialists and organsiations but only with your expressed permission and wishes.
Links to other websites and third party websites and services
This Website may, provide links to other websites or you you may directed to them by your browser. No control over such websites is possible such that no responsibilty can be taken for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting office@DrRay.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored on the ICARE4U company computer.
We keep ‘opted in’ contact details used solely for the purpose of contacting you to arrange a consultation, for a period of 2 weeks. We will then dispose your information by deleting permanenlty all information sent from the ICARE4U computer.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at office@DrRay.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at office@DrRay.co.uk or via the hospital you were seen at.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies
Type of Cookie & Purpose
1 Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of a website
2 Analytical/performance cookies – These enable recognition of and count the number of visitors and see how visitors use this website. This can allow future developmet improving the way the website works, such as ensuring that users are find information required easily.
3 Functionality cookies – These are used to recognise that you have visited the website previously. This enables personalisation of content remembering your preferences (for example, your choice of language or region).
4 Targeting cookies – These cookies record your visit to the website, the pages you have visited and the links you have followed. This information can be used to make our website more relevant to your interests. ( There is no plan in place as of March 2021 to use these cookies for marketing or to send to third parties)
Links to other websites and third party websites and services
1 This Website may, provide links to other websites or you you may directed to them by your browser. No control over such websites is possible such that no responsibilty can be taken for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Accessing your own Data
2 You have the right to ask for a copy of any of your personal Data held by ICARE4U Ltd (where such Data is held). We will respond to any requests within 30 days of receiving the request.
Security
3 Data security is mandatory under GDPR regulations. ICARE4U Ltd will protect your Data with suitable physical, electronic to safeguards to secure Data collected via this Website.
4 If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
5 We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to this Website from your own system.
Cookies
6 This Website may place and access certain Cookies on your computer. ICARE4U Ltd uses Cookies to improve your experience of using the Website.
7 All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Transfers inisde or outside the European Economic Area
8 Data which we collect from you will not be transferred to countries inside or outside of the European Economic Area (EEA) unless deemded necessary by you or otherwise by unlawful means. These countries may not have data protection laws equivalent to those in force in the EEA or UK.
9 If we transfer Data outside the UK or EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.
General
10 You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
11 If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
12 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 13 This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
14 ICARE4U Ltd reserves the right to change this privacy policy as necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact ICARE4U Ltd by email at office@DrRay.co.uk
ICARE4U Ltd, a company incorporated in England and Wales with registered number 07584460 whose registered office is at ; Suite 1 Airesdale House Royd Ings Avenue Keighley West Yorkshire England BD21 4BZ
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
Conditions of use of this website
Information on the Website
The information contained within the website does not constitute clinical advice for treatment or management of any medical condition. The content is intended to be informative and helpful should you need to seek professional advice later. Whilst every effort will be made to keep information up to date and accurate, given the speed and frequency at which new information arises this cannot be guarenteed, furthermore the information given here should not be considered as absolute, indisputable or unfalsifiable. Advice should be sought from a qualified registered and indemnified specialist before any treatment or action. Content within this site holds no guarentee or warranty overtly or implied for actions taken by any visitor. By accessing the website you accept and agree these terms. If you do not agree that these are acceptable terms you should not use this website and leave.
Linking to this website
A link to the homepage is acceptable provided this is not in a manner to seek advantage, mis-inform or cause harm to reputation. If you wish to directly link to any other page in the website please request permission via office@DrRay.co.uk stating fully for what purpose.
Cookies
Type of Cookie & Purpose
1 Strictly necessary cookies – These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of a website
2 Analytical/performance cookies – These enable recognition of and count the number of visitors and see how visitors use this website. This can allow future developmet improving the way the website works, such as ensuring that users are find information required easily.
3 Functionality cookies – These are used to recognise that you have visited the website previously. This enables personalisation of content remembering your preferences (for example, your choice of language or region).
4 Targeting cookies – These cookies record your visit to the website, the pages you have visited and the links you have followed. This information can be used to make our website more relevant to your interests. ( There is no plan in place as of March 2021 to use these cookies for marketing or to send to third parties)
Cookies
- a) This Website may place and access certain Cookies on your computer. ICARE4U Ltd uses Cookies to improve your experience of using the Website.
- b) All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Links to other websites and third party websites and services
1 This Website may, provide links to other websites or you you may directed to them by your browser. No control over such websites is possible such that no responsibilty can be taken for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Accessing your own Data
2 You have the right to ask for a copy of any of your personal Data held by ICARE4U Ltd (where such Data is held). We will respond to any requests within 30 days of receiving the request.
Security
3 Data security is mandatory under GDPR regulations. ICARE4U Ltd will protect your Data with suitable physical, electronic to safeguards to secure Data collected via this Website.
4 If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
5 We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to this Website from your own system.
.
Transfers inisde or outside the European Economic Area
6 Data which we collect from you will not be transferred to countries inside or outside of the European Economic Area (EEA) unless deemded necessary by you or otherwise by unlawful means. These countries may not have data protection laws equivalent to those in force in the EEA or UK.
7 If we transfer Data outside the UK or EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.
General
8 You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
9 If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
10 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 11 This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
12 ICARE4U Ltd reserves the right to change this privacy policy as necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact ICARE4U Ltd by email at office@DrRay.co.uk
ICARE4U Ltd, a company incorporated in England and Wales with registered number 07584460 whose registered office is at ; Suite 1 Airesdale House Royd Ings Avenue Keighley West Yorkshire England BD21 4BZ
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
